Supplier messages

While working on an event, supplier messages allow you to communicate about the event and clarify details with invited suppliers. Messages can include attachments. You'll receive a notification when messages are added to your events.

See: For additional ways to communicate with suppliers, see Communicate with suppliers.

Send a message to a supplier

With supplier messages, you and your team can communicate directly with suppliers.

  1. From the event details screen, click the comments button.
    The comments area displays.
  2. Select the supplier.

  3. In Write a comment, enter the text you want to send. You can also:
    • Mention other users to notify them about the comment. If you mention a user who doesn’t have access to the event, you'll be prompted to invite them or send a request to the event owner to invite them.
    • Attach files with additional information.
  4. Click the Send button to add the comment to the event.

Edit a message

To edit one of your messages:

  1. Hover over the message and click the Edit button.
  2. Edit the message or attachment.
  3. Click Save.

Delete a message

To delete one of your messages:

  1. Hover over the message and click the Delete button.
    A confirmation message displays.
  2. Click Delete.

Message notifications

When an supplier message is added to your event or a shared event, by default you will be alerted in the following ways:

  • On the Notifications menu, you will receive a notification.
  • From the event, the comments button displays an alert.

Subscribe / Unsubscribe from notifications for an event

To toggle on or off emails and notifications for supplier message on an event, open the event and then click the Subscribe / Unsubscribe from notifications button in the Comments area.